Three years of progressive leadership/management experience.Combination of post-secondary education in business management, hospitality or related field and hotel front office management experience to equal five years.Our benefits! From on-site clinics, 401k match starting day one, paid parental leave, meal discounts, and So. With a wide variety of events and entertainment, no two days are the same.

Our hotel space is continuously changing and evolving to be the best. Working in an entertainment destination, every day is like hitting the jackpot. Top Four Reasons Candidate Choose to Work with Us: Supports and assists the Hotel Operations Manager and in their absence shares pertinent information to the Director of Hotel Operations. Oversees operational supplies and approves purchase requisitions. Objective is guest retention and repeat hotel stay to support casino. Responsible for assisting with developing and implementing an effective on-going guest service training to ensure maximum guest service and overall satisfaction. Uses and maintains multiple computer systems on a daily basis. Maintains efficient and effective operations. Job Overview: Manages fast-paced, high-volume Hotel Front Office operation, including front desk to ensure hospitality guest service standards are achieved in the registration and check-out of hotel guests and the provision of services for other areas. Whatever your goals may be, let Mystic Lake Casino help get you there! Enjoy weekly pay, 401k match starting day one, and on-site health clinics. If you think fast on your feet, a self-starter, and organized – we are looking for you! This opportunity is directly responsible for the Hotel Front Desk Team. Come join our premier casino resort and entertainment destination as our Hotel Front Desk Manager! In this role you will be a mentor to your team growing their skills to give our guest the most memorable experience.

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